Sunday, 25 April 2010

On reflection

It seems an appropriate time to be reflecting. It's annual performance appraisal time and also almost a year since I started in my current post. It's also a year since 5 days study leave saw me hours away from having a completed CILIP chartership portfolio!

I've also attended a couple of events recently that have moved on my thinking in this area. 

The first, was organised by my colleague Paul, along with the Housing Studies Unit at the University of Stirling. The half day (and a bit) reflective practice taster session was targeted primarily at regenation practitioners, but the content was fairly generic and applicable to anyone who wants be more reflective.

(the photo is from the room at the Stirling Highland Hotel where the event took place)

We kicked off by fondling a lemon :-) and talking about our thoughts as we did so. An interesting exercise designed to help us understand the way we make associations. Unfortunately, being in the later stages of a cold that had hung around for 4 weeks I couldn't smell the lemon which meant I wasn't able to engage all my senses!

We then looked at a simplified version of Kolb's learning cycle - essentially: what? so what? now what? - and how to apply that to our reflective practice.

That was followed by a discussion about the barriers to reflective practice, including the reality that it's not the way we've been educated to write. And in my case that's something that has been amplified by being in the civil service for so long!

We'd been given some homework to prepare for the event - writing a diary style entry examining something that recently happened in our professional life. As mentioned in previous blog posts ad finitum I've been trying to be reflective in my practice for sometime now, so I cheated a wee bit and took along a blog post I had already written. We worked in pairs to rate each others homework (along with some sample pieces) on the following scale:

1. Description
2. Description with reflection
3. Stepping back and mulling it over
4. Critical reflection

My partner and I agreed that I'm probably at level 2, so I've a bit to go yet.

The key personal learning point for me was the confirmation that even when I think I've been reflective, I've only really been scratching the surface. I thought that once I'd made a conscious effort to be reflective that it would just happen - that it would be a fairly natural organic development of my writing style.

So I'm going to give structured reflection a go. After each event I attend I'll make a point of asking myself some specific questions under the headings of what, so what and now what (we were given a skeleton/template at the event, but I'm going to draft my own version, which I'll share when it's done).
 
The event also prompted some discussion about how we (the Scottish Centre for Regeneration) can help our learning network members become more reflective in their practice. Should we, for example, build in some time in our events for reflection? Watch this space for further thoughts...

The second event, was a workshop run at LILAC by Merinda Kaye Hensley on critical reflection for teaching librarians (but again, the content was fairly generic).

Over the course of a couple of hours we had the chance to develop a personal teaching narrative and to gain an understanding of how to support a community of practice in the classroom through guided peer observation.

Two key learning points for me. Merinda has come up with 25 critical reflection prompts which I can incorporate into my structured reflection framework. And secondly, that when I learn something from a workshop/lecture/training session I should give some thought to how that learning happened. 

OK, having looked back at this post, I think I've just about covered the what?, so what? and now what? Perhaps not up to level 4 yet, but it's progress!

Sunday, 4 April 2010

My last LILAC?

[edited to correct error of attribution]

I’ve been thinking about how best to blog LILAC 2010 (my third LILAC). I’d normally just write something up about all the sessions I’d attended – whether they were particularly useful to me or not. Not this year. In line with the whole getting down with reflection tip I’m on at the moment, I’m going to do a bit of a round up and then blog thematically about the stuff that actually made some impact on me.

So this is the round up and I’ll start with the positive stuff. As usual the conference was really well organised. The venue was great, the programme was packed and the presenters were all knowledgeable and obviously passionate about information literacy (IL). In particular there were a couple of really good sessions on reflective practice that have moved on my thinking in that area.

And it was heartening that the Scottish Information Literacy Project is still getting plaudits (as it has for the last couple of years), in particular for our emphasis on partnership working and success in bringing together librarians from all sectors, and gosh, sometimes, even non librarians! The national framework developed by the project has proved to be an inspiration to a number of other countries.

Wales is a good example. In December 2009, an event, organised by WHELF (Wales Higher Education Libraries Forum) and funded by CyMAL considered the development of a cross-sectoral information literacy framework (for a report, see Karl Drinkwater's post on the RSC Wales blog). An action plan was agreed - including a draft statement and formulation of a steering group. And CyMAL are now providing funding for an information literacy development officer. So perhaps Wales will end up with an IL framework that has statutory authority – something we’ve not been able to achieve in Scotland.

The Irish are also following our lead. Phillip Cohen from the Library Association of Ireland’s Working Group on Information Literacy admitted to stalking anyone connected with the project (including ourselves!) at the conference.
 
However…I think this will probably be my last LILAC. For a start, I don’t ‘do’ information literacy as my day job anymore. I’m still very passionate about it – which is why I’m more than happy to help facilitate our IL Community of Practice – but it would be difficult to justify my attendance at a conference that has such a narrow focus.

To be honest, I’m not sure I’d want to attend next year anyway. It was great to see that in this – the first LILAC held outside of the UK the delegate list was very international. But, it was disappointing, yet again, that the vast majority of attendees where academic librarians (HE predominantly). There were a few more workplace and school librarians than in previous years, but public librarians were very hard to find. 

Tony Durcan, Head of Culture, Libraries and Lifelong Learning, Newcastle City Council, keynote speaker on day one, talked about the key role public libraries can play in the digital inclusion agenda – and to me, this is where information literacy can have the greatest impact. Yet we had, maybe, one public librarian at the conference?

An even bigger issue for me though, is that every LILAC we talk about how IL isn’t just for libraries/librarians. Yet that’s what LILAC is – librarians talking to other librarians. Perhaps we need to change what the ‘L’ stands for in LILAC and find ways to encourage more non-librarians to attend. 

And from a personal learning perspective, I’m not sure I get much from attending traditional conferences these days. I had a great time at LILAC, but I’m not convinced I learnt anything I wouldn’t have gleaned from following the conference tweets, blog posts, etc. And I can make connections just as easily online as I can at a conference. (It doesn’t help that I really dislike travelling these days!)

This is very much a personal view and I’d like to emphasise it is no way a criticism of the conference organisers – who do an absolutely fantastic job. We all have a responsibility to venture outside our comfort zone sometimes and have conversations with the 'unconverted'. But I do wonder how sustainable the conference is in it’s current format? 

Further posts to follow. In the meantime, if you want to find out more about LILAC 2010, try these links:

Andy Walsh’s live blogging: http://library.hud.ac.uk/blogs/il/?cat=28 
Elini Zazani’s Delicious bookmarks: http://delicious.com/Lilac2010

Sunday, 24 January 2010

My Life as a Librarian Part II - The London Years

Part I - in case you missed it

So, there I am, innocent newly qualified librarian all alone in the big smoke. (OK, maybe not quite innocent, but still a bit of a country hick. To illustrate the point, I thought Luton was a good place to commute to London from. Well, it's looks quite close on a map)...

The Department of Trade and Industry (DTI) was very clued up about the skills that a qualified librarian could bring to a range of posts - including 'non traditional' roles like records management and web management - and carried out a general librarian recruitment exercise every year. Successful applicants were then allocated to the most relevant role dependant on their particular skills/experience.

I was lucky enough to be allocated to the web team at UK Trade and Investment (UKTI) - an agency of the DTI and the Foreign Office. I probably didn't see a book in my entire time there, but got to put my librarian super powers to use helping to manage and develop UKTI's website - which was pretty groundbreaking at the time for combining external website/extranet/intranet in the one site with more or less completely devolved content management.

Over the next two years I worked with a great bunch of people, gained experience in a range of web management activities (user testing, stakeholder management, user support, etc) and even managed to (reluctantly!) pick up some coding skills. The highlight of the job for me though was the training activity. Being involved in a massive programme to train colleagues all over the world in the use of our Content Management System and to 'write for the web', meant developing my trainer skills, but also visits to lots of exotic places, specifically for me: Cairo, Muscat, Madrid, Oslo, Johannasburg, Beijing, Shanghai and...Leeds.

But all good things must come to an end...the endless international travel was becoming a bit tiresome anyway, honest! So after two years I prepared to go back to the Department for Work and Pensions (DWP) in Newcastle - unsure of the job I'd be doing, as my old post had long since gone!

But with the fortuitous timing that seems to have been a feature of my career, I spotted a job in the Scottish Government (SG) library and I went for it. I really liked living in Newcastle and hadn't intended a move back north of the border at this stage, but it was too good an opportunity to pass up. So I got the job and spent the next two and bit years as an assistant librarian with the SG in Edinburgh.

A rather more 'traditional' role this one - literature searching, information enquiries, current awareness, I even stamped a book or two. The opportunity to develop and deliver training - this time in information literacy skills - was again the best bit of the job for me.

(There's a whole other blog post to be written about the current state of government library services and their future, but I may not be the best person to write it!)

I really enjoyed this job, wasn't looking for anything else and hardly ever bothered to look at the vacancy page on our intranet. But one day I did and spotted a job for a Knowledge Management Officer - at a grade up from the job I had.

So here I am. Back in a non-traditional role doing knowledge management, digital communications and community management to name but three aspects of my job. But I draw on experiences from all my previous jobs in this role. I mostly think of myself as a librarian. Some days I have something of a split personality. I was a civil servant before I was a librarian - and the two mindsets can be contradictory (something I've blogged about recently).

As for how I got here, well it's obvious that I've had no career plan to speak of - I think it's mostly been a case of taking opportunities when they have presented themselves. I'm quite happy with how things have turned out. If I could do things differently, I'd be more focussed about CILIP chartership and I'd have found some way of completing my Masters dissertation...but I may still do that...